Presentation

Mrs. Kadrijaj Dushi leads Retail Business and Digital Banking at BPB Bank, where she’s driven major digital initiatives since joining two years ago. With over 17 years in financial services, she combines expertise in SME development and digital transformation, always prioritizing customer needs. Her PhD research in business economics explores how digitalization impacts SME productivity, aligning closely with her professional mission. Through her strategic leadership and innovation mindset, she continues to shape BPB’s digital evolution and contribute to broader sectoral growth in Kosovo.